Frequently Asked Questions

An on-grid system works connected to the grid: the electricity it produces is used in the building first and the surplus is fed into the grid. An off-grid system is independent of the grid; it generates and stores its own electricity with panels, a battery and an inverter, and is used where there is no grid, such as cabins, caravans or fields. A hybrid system combines the two: it is grid-connected but also uses a battery and keeps selected loads running during an outage.

Grid-connected systems without a battery shut down automatically during an outage to protect crews working on the grid. If you want power during outages too, you need a hybrid or off-grid system with a battery; which appliances are backed up is defined in the design.

Yes. Panels generate from diffuse light as well as direct sunshine; output drops on cloudy days and short winter days but does not stop. Savings estimates are based on annual yield, so seasonal differences are already taken into account.

Quality panels generate electricity for decades; manufacturers usually give a 25–30-year power (performance) warranty. Panel efficiency declines slowly over the years; the annual loss rate and the warranty period are stated in each panel's manufacturer data sheet.

Certified panels pass the hail and mechanical load tests of the IEC 61215 standard. Wind and snow load ratings are stated in each panel's data sheet, and the mounting system must also be chosen for the local wind conditions.

Plug-and-play kits need no technical knowledge: place the panel in a shade-free spot and connect the colour-coded cables. Connections to the grid or to an electrical panel must be made by a qualified electrician; in the Antalya region we offer optional on-site installation.

Add the product to your cart on the Online Store page and pay by credit card or bank transfer; the “Buy it now” button on product pages adds the item and takes you straight to the cart. For wholesale purchases you can request a quote on the Wholesale page.

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It depends on your consumption, roof orientation and electricity tariff. The calculator gives a first figure; the exact period is set by the design and quote from the free survey.

Yes; output drops with less sunshine but does not stop. Calculations use the annual total, and in Antalya the winter months still contribute.

At the survey we check the roof's load capacity and covering; mounting uses hardware suited to the roof type, and the waterproofing is preserved.

A grid-tied system shuts down during an outage for safety. If you want power during cuts, a battery or hybrid system is planned; we decide together at the survey.

We do. The design, the application and the correspondence with the grid company are handled by us; you only sign the required documents.

Yes. With bank loans and leasing the investment can be financed from the savings it produces. We work out the monthly amount together at the survey, based on your consumption.

Typically 3–6 years depending on consumption profile, region and electricity price. Get an estimate with our calculator.

Roof orientation, tilt, shading and load-bearing structure matter. Our field team assesses suitability during the free survey.

Our A-brand panels carry up to 25-year performance warranty; inverters 5–12 years product warranty.

In unlicensed generation, surplus energy is handled under net metering. We share the details based on your project.

Yes. We advise on loan/leasing and incentive applications with partner institutions.

Yes. The mounting system is chosen for the roof type: hooks on tile roofs, rails and clamps on trapezoidal and sandwich panels, and tilted frames on flat concrete roofs. Whether the roof structure is suitable is checked during the site survey.

They can, but output is lower; south, east and west orientations are more productive. Because shade can also reduce the output of the whole string, a shading analysis is done during the site survey and the layout is adjusted if needed.

On-site installation depends on the system size; for homes it usually takes a few days. The overall timeline is mostly set by the distribution company's application and approval steps and becomes clear after the site survey.

Panels and the mounting system add load to the roof. Whether the structure can carry this load together with wind and snow effects is assessed during the site survey; if needed, a structural review is requested.

The area needed depends on the target capacity, the row spacing and the slope of the land. The layout and row-spacing tools in the calculator give a first estimate; the final layout is set during the site survey and design.

The land's classification and permitted use are subject to the rules of the relevant authorities, so suitability is verified separately for each project. For irrigation systems, pump demand and generation are planned together.

In winter the sun is low, so a front row can shade the one behind it. Row spacing is calculated from the latitude and panel tilt to limit this shading; the row-spacing tool in the calculator gives a first value.

For the electricity to be fed into the grid, the connection point needs enough capacity. Capacity and connection conditions are confirmed through the distribution company's process, so the installed capacity is planned around them.

It depends on whether the existing inverter supports a battery. With a hybrid inverter the battery can be added directly; otherwise a separate AC-coupled battery inverter is used. Compatibility is confirmed by a technical review.

Daily consumption (kWh) is multiplied by the desired days of autonomy and then divided by the battery's usable depth of discharge and the system efficiency. The battery sizing tool in the calculator does this with your own figures.

Battery life is given as a number of cycles (charge–discharge rounds) rather than years and depends on the chemistry, depth of discharge and temperature. Each product's cycle life is stated in the manufacturer's data sheet.

In a ventilated place out of direct sunlight, protected from moisture and within the temperature range stated by the manufacturer. High temperatures shorten battery life.

The frequency is planned according to dust build-up, local conditions and the size of the plant. When monitoring data shows an unexpected drop in output, an extra inspection is carried out.

Following the manufacturer's instructions, with non-abrasive materials and suitable water; high-pressure water and hard brushes can damage the surface. Working on a roof requires safety measures.

Current and past output are tracked through the inverter and the monitoring platform, so faults and warnings are spotted early and production losses do not go unnoticed for long.

Soiling, loosened connections and unnoticed inverter faults reduce output and in some cases create a safety risk. Regular inspection and monitoring catch these losses early.

Yes. With a suitable pump drive, submersible and surface pumps run directly on solar.

Diesel and grid bills are almost entirely eliminated. Typical payback is 2–4 years; after that your irrigation cost is near zero.

Usually 2–5 years depending on your current fuel/electricity cost, pump power and irrigation duration. Get an estimate with our calculator.

Daytime irrigation is usually enough. If you need to irrigate at night, a battery is added. A hybrid setup that runs the same pump from the grid at night requires an application and acceptance procedure with the distribution company; the system must not be operated before acceptance is complete. We handle the application process.

After the survey, typical installation takes a few days. Early planning is recommended to be ready for the season; the calendar gets busy.

Rural development grants and bank loans are available for agricultural solar investments. We evaluate current incentives and financing together.

Installation cost is proportional to system size (kWp): the calculator uses the current estimated cost per kWp and adds storage cost if a battery is selected. The exact price is finalized after a free site survey.

Results are estimates based on realistic assumptions including regional yield, roof orientation and panel degradation; exact values are determined by site survey and engineering.

It depends on panel wattage: the calculator uses the default panel power and approximate roof area per kWp shown in the Assumptions box; panel count and required area appear automatically on the result card.

Savings from annual production are accumulated year by year with panel degradation and an electricity price scenario; the year cumulative savings exceed the investment is the payback period. In Türkiye it is typically 3–6 years.

Appliance power and daily runtime determine the requirement. Enter device quantities and hours in the System Builder to estimate daily kWh, panel kWp, battery kWh and inverter kW.

The inverter must cover simultaneous loads and motor starting demand, and it must match the battery's system voltage (e.g. 48 V). The System Builder includes simultaneity and startup allowance to find the required power and only suggests models compatible with your battery.

LiFePO₄ offers deeper discharge (about 90%) and longer cycle life, with higher upfront cost but lower lifetime cost per kWh. Gel batteries cost less initially but have shorter life. The System Builder calculates with the LiFePO₄ battery from our shop; if you prefer gel, it is priced during the site survey.

Products sold in our shop, such as panels, batteries, cables and MC4 connectors, carry the same price as the shop, and you can add them to the cart straight from the builder. The inverter is sold on quote at its list price. The panel box, mounting structure and labour are estimates; the final amount follows in a written quote after a free site survey.

Products are shipped by contracted courier to every province of Türkiye. For items whose card says “VAT & shipping included”, shipping is included in the price; for the others it is paid by the buyer and stated exactly at order confirmation.

Estimated delivery after order confirmation: 2–5 business days.

You can pay by credit card (secure payment via iyzico) or by bank transfer/EFT. For products with a bank-transfer discount, the discounted amount shown on the card applies; card payments are charged at the list price.

Right of withdrawal (distance sales): 14 days — returns via our contracted courier are free.

For damaged or defective goods all costs are ours — please inspect the parcel in front of the courier on delivery.

Returns and delivery terms →

Yes, an invoice is issued for every order. When paying by card, individuals enter their Turkish ID number; companies enter their tax number, company name and tax office.

Packages include A-brand panels, inverter, mounting structure, DC/AC cabling, switchboard and turnkey workmanship. Shown figures are estimates; the exact price is set during a roof/land survey.

No. Prices are approximate starting values; they vary with roof type, orientation/tilt, distance and equipment choice. A firm quote is prepared after a free survey.

Yes. All packages scale to your consumption profile and can be customized with a battery, extra panels or a different inverter.

Use our free calculator based on your bill or consumption; see the suitable system size and pick the closest package.

No. Place the panel in sunlight and connect the colour-coded cables. No tools or technical knowledge are required. On-site installation is also available in the Antalya region.

Designed for TV, LED lighting, phone/tablet charging and small devices such as radios and modems. For larger appliances, see the complete 2×540W system.

This package is priced in TRY. The displayed USD equivalent is indicative and varies with the exchange rate.

Products are made in modern facilities by a manufacturer with over 15 years of experience. GESPA Enerji provides sales and after-sales support in Türkiye.

Yes. The LiFePO₄ battery stores daytime generation to power your refrigerator at night.

LiFePO₄ (lithium iron phosphate) is among the safer, longer-life battery chemistries, retaining capacity over thousands of charge cycles.

This system is priced in USD; the TRY amount uses the exchange rate at the time of ordering. The displayed TRY amount is approximate.

High-consumption heating and cooling appliances are outside this package's scope. We size a system for those needs; try the System Builder or contact us.

Products are made in modern facilities by a manufacturer with over 15 years of experience. GESPA Enerji provides sales and after-sales support in Türkiye.

It powers devices drawing up to 2,500 W: refrigerator, television, laptop, modem, lighting and most small appliances. With 2,496 Wh of capacity, a device drawing 100 W runs for roughly 20 hours including conversion losses; the runtime depends on the device's power draw.

There are 14 outputs in total: 4 × 230 V AC sockets, 4 × USB-A, 2 × USB Type-C and 12 V DC outputs. All of them can be used at the same time as long as the combined load stays under 2,500 W.

If the mains fails while the unit is plugged in, it switches to its own battery within 30 milliseconds. Equipment such as computers, modems and camera recorders stays on.

A solar panel is not included with the product. Ask us before ordering about panel and connection options suited to your use.

This product is manufactured with different socket standards. We confirm the socket type of the unit you will receive over WhatsApp before you order; we do not ship a version that does not fit.

Yes. On cloudy/rainy days or at night, the system automatically switches to grid (AC) heating based on water temperature, ensuring hot water year-round.

Models from 60–200 L are available by household size. 60–80 L for 1–2 people, 100–120 L for 3–4, 150–200 L for 5+.

Horizontal models (60/80/100 L) suit compact spaces and balconies; vertical models (120/150/200 L) are ideal for large families and high consumption.

On sunny days heating is largely free, saving significantly versus a traditional electric boiler. The exact figure depends on usage and region.

Roof/terrace integrated installation is done by our team. Enamel inner tank and A-brand equipment ensure long life; details are confirmed during a free survey.

In evacuated-tube systems the water circulates inside the tubes, bringing risks of scaling, freezing and tube breakage. In a photovoltaic system the panel only generates electricity and water never enters it — the plumbing is simple, there is no freezing risk in winter, and the panel can go on the roof while the tank stays indoors.

Yes. The water is inside the insulated tank, not in the panel, and the control unit has freeze protection. On days when the sun isn't enough, grid support kicks in.

Usually yes. Connection dimensions are standard and the existing hot/cold water lines can be used. The mounting surface must carry the filled weight and a shade-free spot is needed for the panel — we check both during the survey.

There are no moving parts. Dusting the panel once or twice a year, checking the relief valve annually and inspecting the magnesium anode every 2–4 years depending on water hardness is enough.

The contribution depends on panel power and daily sunshine. A panel that fits on a vehicle roof supports the pack through the day rather than filling it from empty on its own: it reduces charging drawn from the grid and keeps the battery topped up while parked. We calculate the realistic contribution for your battery capacity together during the survey.

Yes. The unit works with AGM (VRLA), gel (VRLA), flooded lead-acid and lithium batteries; a user profile lets charge parameters match the battery maker's recommended values. We configure the correct profile during installation, so we confirm the battery type at the site assessment.

The unit supports 24, 36, 48, 60 and 72 V battery systems, with a panel input range of 15–60 V DC. Systems outside that range need a different solution — share your vehicle's rating plate and we will pick the right hardware together.

Charge parameters can be programmed from a phone and system status monitored. We set everything to your battery pack during installation; afterwards you can follow generation and charge status yourself if you wish.

The panel generates whenever it receives light, so the system works both parked and moving. Output is highest during the hours the vehicle stands unshaded in the open.

Manufacturers' warranty terms differ from brand to brand. We review your vehicle's warranty status with you before installation and never proceed without clearing it with you first.

Yes. The BOOST MPPT unit in the package is configured to work with 24, 36, 48, 60 and 72 V battery packs.

The mounting frame is chosen to suit the vehicle's roof structure. In the Antalya region we offer optional on-site installation; in other provinces we provide the mounting diagram and phone support.

Depending on stock we ship 4 mm² or 6 mm²; both are suitable for these systems.

Bed vehicles have a wider roof area; the 700 W package is more productive for them.

Take a look at the Cargo-Bed E-Trike Solar Set →

Yes. The BOOST MPPT unit in the package is configured to work with 24, 36, 48, 60 and 72 V battery packs.

The panel measures 2278 × 1133 × 30 mm; the mounting frame spreads the load onto the bed chassis. We check your vehicle's size and structure together with you before the order.

The rear side of the panel also collects light. The 700 W rating is the 610 Wp front-side power plus a 15% rear-side gain. The rear gain depends on light reflected under the panel and drops when it is mounted close to the bed or canopy roof, so yield should be estimated from the front-side power (610 Wp).

Depending on stock we ship 4 mm² or 6 mm²; both are suitable for these systems.

Enclosed passenger vehicles have a narrow roof; the 240 W package suits them better.

Take a look at the Passenger-Cab E-Trike Solar Set →

Yes. The BOOST MPPT unit in the package is configured to work with 24, 36, 48, 60 and 72 V battery packs.

The mounting frame is chosen to suit the vehicle's roof structure. In the Antalya region we offer optional on-site installation; in other provinces we provide the mounting diagram and phone support.

Depending on stock we ship 4 mm² or 6 mm²; both are suitable for these systems.

The panel measures 2095 × 1039 × 30 mm and weighs 25 kg; the flat roof of golf-cart-type vehicles is usually large enough for it. Send us your roof dimensions on WhatsApp before ordering and we will check the fit together.

Yes. The BOOST MPPT unit in the package is configured to work with 24, 36, 48, 60 and 72 V battery packs.

The mounting frame is chosen to suit the vehicle's roof structure. In the Antalya region we offer optional on-site installation; in other provinces we provide the mounting diagram and phone support.

Depending on stock we ship 4 mm² or 6 mm²; both are suitable for these systems.

The panel measures 1320 × 776 × 30 mm and weighs 8 kg. Send us your roof dimensions on WhatsApp before ordering and we will check the fit together.

Yes — on 72 V systems it goes in where the gel or lead-acid pack was. The charger must be LiFePO₄-compatible (CC/CV, 87.6 V); an old gel charger will not charge this pack correctly.

The pack measures about 41 × 16 × 17 cm. Before ordering, compare this with the inside dimensions of your vehicle's battery compartment. If you are unsure, send us the compartment measurements via WhatsApp and we will check them together.

Range depends on the vehicle's motor power, load, tyre pressure and road gradient, so we do not quote a figure in kilometres. The one certain number is the energy: 76.8 V × 30 Ah ≈ 2,300 Wh. If you know your vehicle's consumption we can work it out together.

No — the battery is sold on its own. A suitable charger is a LiFePO₄-compatible CC/CV type: charge voltage 87.6 V, recommended charge current 6–10 A, and the highest charge current the battery accepts is 30 A. We can check your existing charger together before you order.

With a 10 A fast charger it is fully charged in 3–4 hours. Charge at an ambient temperature between 0 °C and 45 °C; a LiFePO₄ battery must not be charged below 0 °C.

No. LiFePO₄ batteries have no memory effect; charging before the battery is empty, or unplugging before it is full, does not shorten its life.

With proper use it is rated for 2,000 cycles. Depending on how often you use it, that means up to 10 years of service — many times the typical life of a gel battery.

LiFePO₄ is far more thermally stable than other lithium-ion chemistries such as NMC; the risk of fire and explosion is markedly lower. The built-in BMS protects against overcharge, over-discharge and short circuit. Even so, use only a LiFePO₄-compatible charger, and do not puncture or crush the battery or bring it near an open flame.

Yes. For charging a 72 V pack straight from a panel we use the BOOST MPPT 24–72 V charge controller; it is also in our ready-made e-trike solar sets.

The panel's Voc is 50.34 V. Allowing 10% for the rise of Voc in the cold: up to 1 panels in series on MPPT controllers with a 100 V panel input (e.g. Havensis Solar-30AMPS), up to 2 on 150 V inputs (e.g. Havensis Solar-60AMPS 150|60). A single panel also fits the 15–60 V input of the BOOST MPPT in our EV solar sets. Check the exact layout with us before ordering.

No. There must always be a charge controller between the panel and the battery; otherwise the battery gets overcharged. If the panel voltage is well above the battery voltage choose MPPT, if it is close choose PWM.

Large panels are shipped by courier or freight in breakage-protected packaging. Check the package in front of the courier on delivery; for damaged goods all costs are ours. For wholesale shipment by the pallet, write to us.

We ship anywhere in Türkiye. In the Antalya region we offer optional on-site installation; elsewhere we plan the wiring with you by phone.

It works with inverters that have a 48 V battery input. With inverters that support CAN / RS485, battery data is shared with the inverter; send us your inverter model and we'll check compatibility before you order.

Yes, up to 16 units can be connected in parallel. Each battery adds 5.22 kWh, so for example 2 batteries store about 10.4 kWh and 4 batteries about 20.9 kWh.

The maximum charging voltage is 58.4 V, the discharge cut-off voltage 40 V and the maximum charging current 100 A. Set your charge controller or inverter to stay within these values.

Install it in a dry, ventilated indoor place; its protection class is IP20, so it is not suitable for outdoors. Charging must take place between 0 and 50 °C.

We ship anywhere in Türkiye. In the Antalya region we offer optional on-site installation; elsewhere we plan the wiring with you by phone.

If the panel voltage is well above the battery voltage (like the 360 W and 655 W panels in our shop), MPPT collects more energy from the same panel and is the right choice. For small, budget-first systems where the panel voltage is close to the battery voltage, PWM models are enough.

Rule of thumb: charging current × battery voltage. For 30 A that is about 360 W at 12 V, about 720 W at 24 V. This is an estimate, not a datasheet value; write to us for the maximum panel power and voltage the manufacturer allows.

In series wiring the limit is set by the controller's maximum panel input voltage, which is not in the product information we have. Send us the Voc of the panel you will use and we'll check the layout together before you order.

Battery-type settings are in the manufacturer's datasheet and are not in the product information we have. Send us your battery type and charging values and we'll confirm with the manufacturer before you order.

We ship anywhere in Türkiye. In the Antalya region we offer optional on-site installation; elsewhere we plan the wiring with you by phone.

If the panel voltage is close to the battery voltage (for example a 12 V-class panel on a 12 V battery), PWM is economical and sufficient. If the panel voltage is well above the battery voltage (like the 360 W and 655 W panels in our shop), MPPT collects more energy from the same panel; in that case look at our MPPT models.

With PWM the limit is the panels' short-circuit current (Isc). The general rule is to leave 25% headroom: on a 20 A controller the panels' total Isc should be at most about 16 A. The panel voltage should be close to the battery voltage; for high-voltage panels choose MPPT.

In series wiring the limit is set by the controller's maximum panel input voltage, which is not in the product information we have. Send us the Voc of the panel you will use and we'll check the layout together before you order.

Battery-type settings are in the manufacturer's datasheet and are not in the product information we have. Send us your battery type and charging values and we'll confirm with the manufacturer before you order.

We ship anywhere in Türkiye. In the Antalya region we offer optional on-site installation; elsewhere we plan the wiring with you by phone.

No, the charging power is set by the battery voltage and the 30 A charging current. A 12 V battery system gets about 30 A × 14 V ≈ 420 W, a 24 V system about 840 W. You can connect up to 1200 W of panels; when the panel power exceeds this, the controller limits the current to 30 A, and the extra panels raise charging in the morning, in the evening and on cloudy days.

With 12 V and 24 V batteries. Since all parameters are adjustable, you enter the charging values given by your battery's manufacturer. If you use a lithium battery, send us its charging values and we'll check them together before you order.

The sum of the open-circuit voltages (Voc) of panels in series must not exceed 100 V. Of our 360 W panels (Voc 42.56 V) up to 2 can go in series; the Lexron 655 W panel (Voc 50.34 V) is not wired in series on this controller but connected singly or in parallel. Because Voc rises in the cold, check the layout with us if your area drops below −10 °C in winter.

It switches on the lighting connected to the load output when it gets dark; with the timer you decide how long it stays on. For garden, storage, sign and street lighting you need no separate sensor or time switch.

No. An inverter draws a high current, so it is connected directly to the battery. The load output is for DC lighting and small devices up to 20 A.

The controller can be powered from the panel and can run without a battery connected. To store solar energy and use it in the evening and at night, you need a battery.

Havensis Bluetooth and Wi-Fi monitoring modules can be fitted to this unit, letting you follow all its values on your phone. The module is not included; ask us for the price.

We ship anywhere in Türkiye; any electrician can connect the unit. In the Antalya region we offer optional on-site installation.

A direct link also drains the starter battery when parked; simple relays often cannot charge the house battery fully, and long cables lose voltage. A DC-DC charger separates the two batteries and charges the house battery in a controlled way.

Vehicles with 12 V and 24 V systems. The unit can charge 12-12, 12-24, 24-12 and 24-24 V: for example, it can charge a 12 V house battery in a 24 V truck.

No. Engine-off detection recognises that the vehicle has stopped and blocks reverse current. In boost mode, on the other hand, the unit deliberately works in reverse and feeds the starter battery from the house battery.

Roughly battery capacity ÷ charging current: an empty 100 Ah battery is largely charged after about 2.5–3 hours of driving at 40 A. The last part charges more slowly depending on the battery type.

Since all parameters are programmed from the display, the charging values are set for your house battery. Send us your battery type and charging values and we'll check compatibility together before you order.

The digital display connects to the unit with a 5 m extension cable. While the unit sits next to the batteries, you place the display inside the caravan where you can see it, and monitor and program the charging from there.

A vehicle parked for a long time can end up with a weak starter battery. In boost mode the unit works in reverse and charges the starter battery from the house battery at up to 10 A; if the house battery is charged by a solar panel, the starter battery is supported too.

If you only want to charge the house battery on the road, the one-way DCDC-1224 is enough. If your vehicle is often parked for long periods, or you want a solar-charged house battery to support the starter battery too, choose the bidirectional DCDC-1224B.

Havensis Bluetooth and Wi-Fi monitoring modules can be fitted to this unit, letting you follow all its values on your phone. The module is not included; ask us for the price.

We ship anywhere in Türkiye; an auto electrician can do the installation. In the Antalya region we offer optional on-site installation.

No. The unit draws at most 20 A from the input; the current going into the battery depends on the input voltage and the battery voltage. Example: at a 24 V input it draws 24 V × 20 A = 480 W; at 95% efficiency about 8–9 A goes into a 48 V battery. At a 12 V input it is about 4–5 A for the same battery. The highest current is reached with a 24 V input and a 36 V battery bank.

With 36, 48, 60 and 72 V battery banks. Send us your battery bank's voltage, type and charging values with your order and we'll check compatibility together.

Caravans, motorhomes and boats with a 12 or 24 V electrical system; the unit's input accepts 12–32 V.

This unit is designed for a battery and alternator input. To charge a 24–72 V battery bank from panels you need an MPPT device: see our BOOST MPPT charge controller.

BOOST MPPT charge controller →

Built-in Bluetooth is optional and specified when ordering. Write to us before ordering if you want this option.

We ship anywhere in Türkiye; an auto electrician can do the installation. In the Antalya region we offer optional on-site installation.

Usually, yes. IP cameras that provide an RTSP or ONVIF video stream can be connected to an AI recorder or analysis box. Suitability is confirmed during the site survey based on the camera model, position and image quality; where a camera is unsuitable, we recommend a new one.

No. The mandatory fire detection and alarm system in buildings is installed according to regulations. Camera-based detection is an additional early-warning layer; it provides visual confirmation, especially in warehouses, barns and open areas where smoke reaches ceiling detectors late.

Yes. Where there is mobile network coverage, we use cameras powered by a solar panel and battery that send alerts over 4G. The panel and battery are sized for the number of cameras and the local sunshine.

The solutions we recommend detect events, not identities. Facial recognition involves biometric data, which Turkish data protection law (KVKK) treats as a special category of personal data; it is considered separately and only in projects with a legal basis.

It depends on the number of cameras, the size of the area, the existing infrastructure and the alert channels you want. After the site survey we give an itemised quote; where possible, we start with a pilot.

Yes. If you need a detection scenario, a reporting dashboard or an integration with your existing system that an off-the-shelf product doesn't cover, we define the requirement together, validate it with a small pilot and then roll it out.

No — and it shouldn't. The international ISO 20380 standard defines these systems as a secondary supervision layer supporting the lifeguard. It extends your lifeguard's field of view and reaction speed.

No. Lifeguard numbers and qualifications are set by regulation; the system does not reduce or remove that obligation. ISO 20380 likewise defines this technology as a secondary surveillance layer supporting the lifeguard. Its contribution is not staff savings: it extends your existing team's field of view to the whole pool, delivers location information within seconds at the moment of risk, and turns every alert into a record you can show in audits.

Yes. In most projects installation is possible without draining the pool or closing the business; cabling and mounting can be scheduled for hours when the pool is closed. Total duration depends on the number of pools and existing infrastructure; the exact schedule is committed in the written quote after the free survey. After installation the system is calibrated for your facility and your lifeguard team receives on-site training. Facilities that prefer not to start mid-season can reserve next season's installation slot now.

Standard security cameras are designed for general surveillance; reflections, glare and viewing-angle issues on the water surface usually make them insufficient for drowning detection. The system runs on its own cameras designed for this task. That said, your existing cabling, network and recording infrastructure is assessed during the free survey; suitable parts can be reused, which can reduce installation time and cost.

The camera count is engineered from the pool's surface area, shape, depth zones and blind spots; the goal is continuous coverage of the entire surface. A single regular-shaped pool may need only a few cameras, while pools with slides or divided sections need a larger coverage plan. The exact count and layout are presented in the written quote with a coverage sketch prepared at the free survey.

No system can promise zero false alarms; quality systems are designed to keep them to a few per day and are calibrated per facility. Every alert is stored as a record and report.

Footage is processed on an in-facility server and is not transferred to the cloud or abroad. The recording policy is configured to keep only incident moments, in line with data-protection law, and privacy notices are displayed at facility entrances.

With installation you receive pool-specific privacy notice and retention policy templates; your facility's main step is displaying these visibly at entrances and adding them to your existing KVKK documentation. Cameras are engineered to see only the pool and its surroundings; changing cabins, showers and similar private areas are excluded from coverage. Footage is processed on the on-site local server and is not transferred to the cloud or abroad. For the final legal assessment we recommend having your own KVKK counsel approve the texts.

The price has three main components: camera count per the coverage plan, the on-site AI server with alarm units (smartwatches, audible-visual alerts) and installation-calibration labour. Since pool count and size differ per facility, instead of a single list price we present a written quote with a coverage sketch after the free survey. You can pay as a one-time turnkey investment or via the Monthly Safety Service model bundling hardware, software, maintenance and support: from 299 USDper month, options up to 36 months.

Yes. After the installation fee we offer fixed monthly service plans covering hardware, software, maintenance and support in one package. From 299 USDper month, with payment options of up to 36 months.

Our CE/RED test reports carry accredited laboratory numbers; the document numbers are listed openly in the Certification section of this page. Report copies are e-mailed on corporate request.

Wholesale prices are tiered by product and order quantity. Send your list via WhatsApp or the form; a proforma quote is sent the same day.

Listed items are physical stock. After order and payment confirmation dispatch is scheduled quickly; delivery by contracted carrier to every province of Türkiye.

We sell wholesale with corporate invoicing to dealers, EPC and installation companies, electrical wholesalers, hotel/site managements and agricultural cooperatives.

Bank transfer against a proforma invoice. Dispatch follows payment confirmation.

We work with tax-registered businesses in electrical, solar, caravan-camping or hardware retail. Regular dealers receive marketing assets, product training and special terms; details are agreed in a meeting.

Your electricity bills for the last 12 months or your monthly consumption, the location of the site, any photos of the roof or land, and what you expect from the system (savings, backup power, irrigation) make the quote more accurate. The site survey and savings analysis are free.

After an online card payment, a payment confirmation and a link to a printable receipt are sent to your email address. For questions, contact us by phone or WhatsApp with your order number.

Our trade name, MERSIS, tax and trade registry details are in the Company Details section on this page; you can use them for corporate purchases and invoicing.